Legal

Terms of service

Last updated: August 20, 2026

1. Who We Are and Acceptance of These Terms

These Terms of Service ("Terms") are a binding agreement between you and BookingMinds Inc., a Delaware corporation with its mailing address at 28 Geary St STE 650 PMB 504, San Francisco, CA 94108, USA ("Booking Minds", "we", "us"). By creating an account or using the Booking Minds mobile application or website (the "Service"), you accept these Terms. If you do not agree, do not use the Service.

We may update these Terms from time to time. The "Last updated" date above reflects the current version. Continued use of the Service after changes take effect means you accept the updated Terms.

2. What Booking Minds Is

Booking Minds is a marketplace that shows professionals near you on a live map and lets you arrange paid in-person meetings with them. The Service also includes small events hosted by members, "Needs" (public requests for help pinned to the map), a photo feed, and in-app messaging.

Booking Minds is a facilitator only. We are not a party to any meeting, we do not employ the professionals on the platform, and we do not provide the professional services members offer to each other.

3. Eligibility

  • You must be at least 18 years old.
  • You must be legally capable of entering into contracts.
  • You must provide accurate information when creating your account and keep it up to date.
  • One person, one account. Identity verification is bound to your government ID, and a document may only be used for a single account.

4. Identity Verification

To receive payments (and in other cases where we consider it necessary for trust and safety), you must complete identity verification through our verification partner. This involves scanning a government-issued ID document, a liveness check, and a comparison between your ID portrait and your profile photo. Verified members receive a verified badge; the nationality shown on your profile comes from your verified document and cannot be edited.

We do not store images of your ID document. See our Privacy Policy for details on how verification data is handled.

5. Meetings, Offers and Agreements

  • To request a meeting, you send an offer with the amount you are willing to pay.
  • The recipient may accept or decline your offer. If it is declined or expires unanswered, nothing is charged and the reservation on your card is released.
  • When an offer is accepted, an agreement exists between the two of you, chat opens, and you arrange the time and place together.
  • At the meeting, one participant shows a QR code in the app and the other scans it. This confirmation is what completes the meeting and releases the payment.
  • Recipients may set a private reserve price; offers below it are declined automatically.

6. Payments, Fees and Refunds

All payments are processed by Stripe. We never see or store your card details.

  • Sending an offer only reserves the amount on your card (an authorization hold). Nothing is charged unless the other person accepts.
  • When your offer is accepted, the amount is charged and held by the platform while you arrange and hold the meeting.
  • The payment is released to the recipient after the QR confirmation at the meeting.
  • Platform fee: 15%. The recipient (the person or host being paid) receives 85% of the agreed amount. The fee is deducted automatically before payout.
  • Payouts have no minimum. Earnings can be withdrawn to a connected bank account at any time (at most once per day), and any remaining balance is paid out monthly.
  • If an offer is not answered within 7 days, it expires and the hold on your card is released.
  • If the recipient declines, cancels, or does not show up, the payer receives a full refund.
  • If the payer cancels after acceptance and before the meeting, the amount is refunded per our in-app refund policy.
  • The same model applies to paid events: joining an event places a hold, acceptance by the host charges it, and attendance is confirmed by QR at the event.

7. User Conduct

You agree not to:

  • use the Service for any unlawful purpose, or offer/request unlawful services;
  • harass, threaten, defraud, or endanger other members;
  • create multiple or deceptive accounts, or use another person’s identity or documents;
  • attempt to move payments off-platform to avoid fees after connecting through the Service;
  • attempt to access other members’ data or interfere with the operation of the Service.

8. Content and Zero-Tolerance Policy

You are responsible for the content you post (photos, captions, messages, events, needs). We prohibit sexually explicit, hateful, harassing, violent, or exploitative content. We use automated filtering and in-app reporting, and we act on moderation reports within 24 hours. We have zero tolerance for content that exploits or endangers children – see our Privacy Policy’s Child Safety Standards; violations are reported to the authorities.

By posting content you grant Booking Minds a non-exclusive, worldwide license to display it within the Service. You can delete your content at any time.

9. Meeting Safety

Meetings arranged through Booking Minds happen in the real world. Meet in public places, tell someone where you are going, and use the in-app safety resources (report and block). The verified badge means an ID was checked – it is not a guarantee of anyone’s conduct. You attend meetings at your own judgment and risk.

10. Professional Responsibility

Members offering professional services are responsible for holding the qualifications and licenses their profession requires and for complying with the laws that apply to them, including their own tax obligations on earnings received through the Service. Booking Minds does not verify professional credentials.

11. Intellectual Property

The Booking Minds name, logo, apps and website are our property and protected by law. You may not copy or reuse them without permission. Content you post remains yours, subject to the license in Section 8.

12. Disclaimers

The Service is provided "as is" and "as available". We do not guarantee the quality of any meeting or service arranged through the platform, the accuracy of member profiles, or uninterrupted operation of the Service.

13. Limitation of Liability

To the maximum extent permitted by law, BookingMinds Inc. is not liable for indirect, incidental, special, consequential or punitive damages, or for anything that happens at or as a result of a meeting between members. Our total liability for all claims shall not exceed the amounts you paid to Booking Minds in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify and hold BookingMinds Inc. harmless from claims arising out of your use of the Service, your content, your meetings, or your violation of these Terms.

15. Termination

You can delete your account at any time from the app (Profile → Edit profile → Delete my account). Balances above $1 must be withdrawn first; transaction records are retained as required by law. We may suspend or terminate accounts that violate these Terms or create risk for other members, and where reasonable we will tell you why.

16. Dispute Resolution and Arbitration

If you have a dispute with us, contact legal@bookingminds.app first – most issues can be resolved informally. Otherwise, disputes arising from these Terms or the Service will be resolved by binding arbitration on an individual basis. You waive the right to participate in class actions. You may bring qualifying claims in small-claims court instead.

17. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Mandatory consumer-protection rules of the country where you live are not affected by this choice.

18. Contact

BookingMinds Inc.
28 Geary St STE 650 PMB 504, San Francisco, CA 94108, USA
Legal: legal@bookingminds.app · Support: info@bookingminds.app